package model

import (
	"git.5iot.com/iotlcm-public/iotlcm-app/internal/model/request"

	"github.com/gogf/gf/v2/encoding/gjson"
	"github.com/gogf/gf/v2/os/gtime"
)

type AppWorkOrderListParam struct {
	request.PageInfo
	Scope         string `json:"scope" dc:"工单范围：all或空值全部相关，submitted我提交的，received我收到的"`
	Keyword       string `json:"keyword" dc:"工单编号、标题或内容"`
	CurrentStatus int    `json:"currentStatus" dc:"工单状态：0全部，1已分派，2处理中，3已解决，4已完结，5已取消"`
	WoType        *int   `json:"woType" dc:"工单类型：0卡，1模组，2设备，3订单，4余额，5提现"`
}

type AppWorkOrderDetailParam struct {
	BeforeId int64  `json:"beforeId"`
	WoNo     string `json:"woNo" v:"required#工单编号不能为空" dc:"工单编号"`
}

type AppWorkOrderCreateParam struct {
	CreatorPhone   string   `json:"creatorPhone" v:"required#请输入创建人手机号" dc:"创建人手机号"`
	WoType         int      `json:"woType" dc:"工单类型：0卡，1模组，2设备，3订单，4余额，5提现"`
	RelatedId      int64    `json:"relatedId" dc:"关联业务ID"`
	Title          string   `json:"title" v:"required#请输入工单标题" dc:"工单标题"`
	Content        string   `json:"content" v:"required#请输入问题描述" dc:"问题描述"`
	AttachmentUrls []string `json:"attachmentUrls" dc:"附件URL列表"`
}

type AppWorkOrderModel struct {
	AttachmentNames       map[string]string            `json:"attachmentNames,omitempty" dc:"附件URL对应的原始文件名"`
	IsCreator             bool                         `json:"isCreator"`
	HasMoreCommunications bool                         `json:"hasMoreCommunications"`
	Actions               []string                     `json:"actions"`
	Records               []*AppWorkOrderProgressModel `json:"records,omitempty"`
	ResolveTime           *gtime.Time                  `json:"resolveTime,omitempty"`
	CloseTime             *gtime.Time                  `json:"closeTime,omitempty"`
	SatisfactionLevel     int                          `json:"satisfactionLevel"`
	EvalContent           string                       `json:"evalContent"`
	EvalTime              *gtime.Time                  `json:"evalTime,omitempty"`

	Id                int64                    `json:"id" dc:"主键ID"`
	WoNo              string                   `json:"woNo" dc:"工单编号"`
	WoType            int                      `json:"woType" dc:"工单类型"`
	WoTypeText        string                   `json:"woTypeText" dc:"工单类型文本"`
	RelatedId         int64                    `json:"relatedId" dc:"关联业务ID"`
	Title             string                   `json:"title" dc:"工单标题"`
	Content           string                   `json:"content" dc:"问题描述"`
	AttachmentUrls    []string                 `json:"attachmentUrls,omitempty" dc:"附件URL列表"`
	CreatorType       int                      `json:"creatorType" dc:"创建人类型"`
	CreatorName       string                   `json:"creatorName" dc:"创建人"`
	CreatorPhone      string                   `json:"creatorPhone" dc:"创建人手机号"`
	CurrentStatus     int                      `json:"currentStatus" dc:"当前状态"`
	CurrentStatusText string                   `json:"currentStatusText" dc:"当前状态文本"`
	StatusType        string                   `json:"statusType" dc:"状态样式"`
	CreatedAt         *gtime.Time              `json:"createdAt" dc:"创建时间"`
	UpdatedAt         *gtime.Time              `json:"updatedAt" dc:"更新时间"`
	Communications    []*AppWorkOrderCommModel `json:"communications,omitempty" dc:"沟通记录"`
}

type AppWorkOrderCommModel struct {
	Id             int64       `json:"id" dc:"主键ID"`
	WoNo           string      `json:"woNo" dc:"工单编号"`
	CommType       int         `json:"commType" dc:"沟通类型"`
	CommTypeText   string      `json:"commTypeText" dc:"沟通类型文本"`
	SenderName     string      `json:"senderName" dc:"发送人"`
	Content        string      `json:"content" dc:"内容"`
	AttachmentUrls *gjson.Json `json:"attachmentUrls,omitempty" dc:"附件URL列表"`
	CreatedAt      *gtime.Time `json:"createdAt" dc:"创建时间"`
}

// AppWorkOrderActionParam 按创建人或处理方权限执行工单操作。
type AppWorkOrderActionParam struct {
	WoNo              string   `json:"woNo" v:"required#工单编号不能为空"`
	Action            string   `json:"action" v:"required#请选择工单操作"`
	Content           string   `json:"content"`
	AttachmentUrls    []string `json:"attachmentUrls"`
	SatisfactionLevel int      `json:"satisfactionLevel"`
}
type AppWorkOrderProgressModel struct {
	Id            int64       `json:"id"`
	OperationType int         `json:"operationType"`
	OperationText string      `json:"operationText"`
	BeforeStatus  int         `json:"beforeStatus"`
	AfterStatus   int         `json:"afterStatus"`
	CreatedAt     *gtime.Time `json:"createdAt"`
}